Responsible Gaming

Introduction

At Spinbit Casino, we believe online pokies should be enjoyed as entertainment only. Gambling should never be viewed as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting players in maintaining a healthy relationship with online gaming.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access Spinbit Casino. New Zealand law requires all players to be 18 or older. We take age verification seriously and reserve the right to request proof of identity at any time.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:

• Chasing losses by gambling more to recover money lost
• Spending more time and money on gambling than intended
• Hiding gambling activities or lying about the amount spent
• Neglecting family, work, or other responsibilities due to gambling
• Borrowing money to gamble or pay gambling debts
• Experiencing anxiety, depression, or stress related to gambling
• Feeling the need to gamble with increasing amounts to achieve the same excitement
• Failed attempts to reduce or stop gambling
• Using gambling to escape problems or emotional distress

Self-Help Tools

Spinbit Casino provides responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you're willing to deposit over a specified period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose before stopping play
• Reality Checks: Receive periodic reminders during play sessions about the time and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your account
• Session Time Limits: Set automatic session end times to manage playtime

To access these tools, log into your account and navigate to the Responsible Gaming section, or contact our support team for assistance.

Support Organisations in New Zealand

If you or someone you know is struggling with problem gambling, confidential help is available:

New Zealand

• Problem Gambling Foundation (Te Pou Arawai Ārai Tau): Free, confidential support and counselling services. Phone: 0800 664 262 | Website: www.pgf.nz
• Gambling Helpline: Available 24/7 for crisis support. Phone: 0800 654 655
• Gamblers Anonymous NZ: Peer support meetings throughout New Zealand. Website: www.gamblersanonymous.org.nz

International Support Services

• GamCare (United Kingdom): www.gamcare.org.uk
• GamStop (United Kingdom): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (United States): www.ncpgambling.org

Call to Action

If you think you may have a problem with gambling, please reach out today. Help is available, and recovery is possible. Contact the Problem Gambling Foundation on 0800 664 262 or visit www.pgf.nz to access resources and support. Remember, it's never too late to seek help.

Play responsibly. Enjoy safely.